Privacy Policy

Privacy Policy / Terms of Service | ADA Accessibility Statement

This Privacy Policy outlines how Adrian Webb Mortgage Advisors, herein "Company,"collects, uses, maintains, and discloses information collected from users (each, a “User”). This privacy policy applies to the Site and all products and services offered by theCompany.

Personal Identification Information

We may collect personal identification information from Users in various ways, such as when Users visit our site, register, subscribe to newsletters, respond to surveys, fill out forms, and engage in other activities, services, features, or resources offered on our Site. Users may be asked to provide personal information such as their name, email address, and phone number. However, Users can visit our Site anonymously. We will collect personal identification information only if voluntarily provided by the User. Users can always choose not to provide personal information, although this may limit certain Site activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include information such as browser name, type ofcomputer, operating system, and internet service provider used, as well as other technical details about the User’s connection to our Site.

Web Browser Cookies

Our Site may use cookies to enhance the User experience. A User’s web browser may store cookies on their hard drive for record-keeping purposes and to track information about them. Users may choose to set their web browser to refuse cookies or alert them when cookies are being sent. Please note that some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information

We do not share mobile information with third parties for marketing/promotional purposes as described in §5.1.4 of CTIA Messaging Principles and Best Practices. We may use the information we collect from Users for the following purposes:

• To Improve Customer Service: The information you provide helps us respond more efficiently to your customer service requests and support needs.
• To Personalize User Experience: We may use aggregate data to understand how our Users use the services and resources provided on our Site.
• To Improve Our Site: We may send messaging to those who consent to receive updates or notifications.
• To Complete Services Requested: Information is used to complete servicesrequested by the User.

How Users Consent to Messaging

By submitting your phone number on our site, you authorize us to send text messages and notifications. Message frequency may vary, and standard message/data rates may apply. To unsubscribe, reply STOP to any message sent by us.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.Our Site complies with PCI vulnerability standards to ensure a secure environment forUsers.

Compliance with Children’s Online Privacy Protection Act

Protecting the privacy of children is especially important. We do not collect or maintain information from those we know are under the age of 13, and no part of our website is designed to attract anyone under 13.

Changes to This Privacy Policy

The Company reserves the right to update this privacy policy at any time. Any updates will be reflected by the revised date at the bottom of this page. We encourage Users to check this page regularly for updates to stay informed on how we are protecting their personal information. By continuing to use the Site, you accept any changes to this policy.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following any changes to this policy will be deemed your acceptance of those changes.

ADA Accessibility Statement

We are committed to providing a website that is accessible to all our customers and compliant with accessibility guidelines. We are continuously improving our site to meet these standards. If you need assistance or have feedback regarding the accessibility of this site, please contact us.

Licensing

Adrian Webb Mortgage Advisors is not endorsed by, nor acting on behalf of or at the direction of, the U.S. Department of Housing and Urban Development, Federal HousingAdministration, Veterans Administration, U.S. Department of Agriculture, or any other federal government agency. This material is for informational purposes only and does not constitute an offer to lend or recommend available products. This is not an advertisement to extend credit as defined by Regulation Z or an application for credit as defined by RESPA/Regulation X. All applications are subject to underwriting guidelines and approval based on credit, assets, property value, and the borrower’s ability to repay. Not all applications may qualify for all loan products. Terms, rates, and fees are subject to change without notice. Some loan products may not be available in all states. Please consult with one of our loan originators for more details.